Success Stories

Don’t just take our word for it, have a read of some of our client’s testimonials and hear how the Rooms Online team have been helping their business.

Whangaparaoa Lodge

Troy Clarry from Golden Chain’s award-winning Whangaparaoa Lodge speaks ‘Revenue Management’ and working with Rooms Online…… Read more “Whangaparaoa Lodge”

Lands End Boutique Hotel, Bluff

“It has been a pleasure to work with the team from Rooms Online, it has opened opportunities and given my business a lift to the next level in the accommodation market, working on my pricing structure. It has saved me time allowing me to focus on other areas of my business. I have trusted Rooms… Read more “Lands End Boutique Hotel, Bluff”

Bella Vista Motel, Greymouth

“We have been with Rooms Online for approx. 10 months now and feel this has been one of the best investments we have made for our business. Not having had experience in the motel industry, putting my rates up and down correctly was one of the things we really struggled with knowledge wise and more… Read more “Bella Vista Motel, Greymouth”

Motel Russell

“Motel Russell has been using Rooms Online for only four months, and we have noticed we’re busier this May compared to other years. This could be attributed to the fact that perhaps more people are travelling north in the winter months instead of visiting ski destinations.  We also seem to have a lot more forward-bookings… Read more “Motel Russell”

ASURE Alfresco Motor Lodge, Gisborne

“We have been with Rooms Online for about 3 months now and I don’t know how we managed before. Jody and the teams expertise is outstanding and there are no more issues with OTA’s or our channel manager because Rooms Online take control and fix any problems. Our revenue has increased with no impact on… Read more “ASURE Alfresco Motor Lodge, Gisborne”

Bella Vista Motel, Mosgiel

“In the beginning we were nervous and worried about increasing our rates and trusting in an outside company to take control of this for us. We openly talked to Jody and then Alicia about how we were feeling and they took the time to listen and to understand us and who our market is. They… Read more “Bella Vista Motel, Mosgiel”

Clearbrook Motels, Wanaka

“We appreciate the efforts of Rooms Online We have been with you for just over 10 months. In this time you introduced us to dynamic pricing and helped us understand our channel manager & OTA websites better. On your advice, we increased our prices, introduced minimum stays between 2 & 5 days, nonrefundable bookings, all… Read more “Clearbrook Motels, Wanaka”

Alpha Motor Inn, Palmerston North

Tell us a bit more about your property (no. of units, etc), location and service. I read on your website about your strong Kiwi connection, seen in unit names. Anything else? About us ….  We had NO motel experience at all. The previous motel owner closed his business and left the property. The Landlord approached us,… Read more “Alpha Motor Inn, Palmerston North”

A positive partnership with ASURE Accommodation Group NZ

“A number of our members have taken up the opportunity to utilise the team at Rooms Online. The member feedback received at ASURE’s Head Office has been most positive with all reporting increased revenue as they recognise the value of Rooms Online knowledge of sales channels, dynamic pricing strategy and working with the OTAs. This has allowed… Read more “A positive partnership with ASURE Accommodation Group NZ”

Balmoral Motel, Nelson

“We’ve been with Rooms Online for about 4 months now and we really appreciate having our own ‘team’ to help out and to bounce ideas off. They are doing such a great job and it’s lovely to know they are there whenever we have any questions or worries. As newcomers to the hospitality business we… Read more “Balmoral Motel, Nelson”

Alpine Motel, Oamaru

“Rooms Online have been amazing! Wonderful service and expertise, I wish we had had the Rooms Online services a year earlier. I am so pleased that Rooms Online was recommended to me. Rooms Online has been very easy to deal with, great communication from Alicia with everything being actioned and responded to pronto. They have… Read more “Alpine Motel, Oamaru”

Acorn Estate Motel, Masterton

“It’s been a hard couple of years. Being new to the industry and taking over a motel that didn’t have the online tools and technology behind the business we had to hit the ground running. Some days it felt like we were running backwards. Especially learning about OTA’s, channel managers, and dynamic pricing. We have… Read more “Acorn Estate Motel, Masterton”

Fitzroy Beach Holiday Park, New Plymouth

“Just joining Rooms Online for a few months will add massive value to your business. YES they will likely increase your income too, but they review the OTA’s, fix the bugs and increase your property scores immediately (even on Agoda!). They are experts at this small part of running an accommodation business, and we’re really… Read more “Fitzroy Beach Holiday Park, New Plymouth”

Drovers Motor Inn, Palmerston North

“I have always struggled with the online aspect of the business like dealing with our OTA’s, so when Rooms Online meet with us six months ago we jumped at the chance of bringing in the professionals to deal with this.    We firmly believe in paying someone to do what they do well which leaves… Read more “Drovers Motor Inn, Palmerston North”

YHA Backpackers, Bay of Islands – Paihia

Tell us about your background in accommodation hospitality? I have been working in the hospitality industry for over 40 years. Initially I started out in hotels in my home town of Wellington and moved on to be General Manager for Resorts in Canada Fiji and the Cook Islands. I returned to my homeland in 2002… Read more “YHA Backpackers, Bay of Islands – Paihia”

ASURE Hanmer Inn Motel

“At our ASURE conference in October 2018, we had a guest speaker from Rooms Online. He seemed as passionate about their services as do the rest of the staff that we have been in contact with. Upon joining Rooms Online since November 2018 we have found them to be very professional and providing us with… Read more “ASURE Hanmer Inn Motel”

Century Park Motor Lodge, Nelson

“Wonderful Service and Expertise!! Rooms Online has been a sanity saver for Century Park Motor Lodge.  At first I thought hmmm, another cost….That thought lasted all of two minutes. The strategy and outline of how Rooms Online could assist my business was well thought out and it was a “no brainer.” A soon as I… Read more “Century Park Motor Lodge, Nelson”

Lake Tekapo Village Motel

“Our Motel Minders suggested Rooms Online when we realised we had been paying too much attention to developing the physical aspects of our motel and not to increasing revenue. Dynamic pricing seemed too hard and for the same reason we hadn’t developed any new relationships with OTAs or demanded help from our existing one. Rooms… Read more “Lake Tekapo Village Motel”

Collingwood Park Motel, Golden Bay

“I couldn’t do without Rooms Online, I just wouldn’t have the time. I am now starting to reap the rewards and am getting better rates and more money coming in through my online bookings compared to the same time last year. With Rooms Online I can take time to enjoy the view from my office… Read more “Collingwood Park Motel, Golden Bay”

ASURE Colonial Lodge Motel, Napier

“Working with the team from Rooms Online has been brilliant, it has focused me to look far more closely at our pricing model across the year and across all channels, this is something I wasn’t doing particularly well before. Which when you think about it, this is a pretty critical component to any business. Working… Read more “ASURE Colonial Lodge Motel, Napier”

Champers Motor Inn, Lower Hutt

“Rooms Online manages my room rates and gone are the days of seasonal rates.  Now rates can change daily depending on demand and events in the area.  When we are quieter we can still offer special rates but overall our rates are now returning me greater revenue and guests are very comfortable with this dynamic… Read more “Champers Motor Inn, Lower Hutt”

Palm Beach Bungalows, Waiheke Island

“When Jody approached us in early June 2016 it was perfect timing as we desperately needed help with marketing our accommodation business on Waiheke Island. We had been closed for months for extensive renovation work and it felt as though we had dropped off the tourist radar. It was a huge relief not to have… Read more “Palm Beach Bungalows, Waiheke Island”