“We’ve been with Rooms Online for about 4 months now and we really appreciate having our own ‘team’ to help out and to bounce ideas off. They are doing such a great job and it’s lovely to know they are there whenever we have any questions or worries. As newcomers to the hospitality business we welcome the experience and expertise of everyone at Rooms Online, especially Alicia (who has been amazingly patient with all the questions we have thrown at her).
No more ‘knee-jerk reactions’ from us in response to OTAs’ recommendations and promotions, or other local accommodation providers’ special offers, instead we can trust Rooms Online to do what’s right for us as a unique and individual business.
When we signed up it was with the idea that we might go it on our own after a year, but for the peace of mind, and the combination of real efficiency and increased profitability (not to mention the ever-cheerful professionalism) we’ll definitely be sticking with Rooms Online long-term.”
Belinda and Peter Mellor
Balmoral Motel – Nelson, October 2019